Managerial Communications
College of Business-Management
Texas Tech University

Exam II Sample Questions:

1.  Which type of letter might try to persuade someone to donate time or money?

    a.  Persuasive Request

    b.  Persuasive Claims

    c.  Persuasive Inquiry

    d.  Persuasive Sales

2.  The date in a Modified Block letter should be

    a.  right justified

    b.  right of center, left aligned

    c.  left justified

    d.  centered 

For the following questions, answer "a" for true and "b" for false.

3.  Use either a letterhead or a heading on your letter of application.

4.  Use a modified block format with indented paragraphs for a letter of application.

5.  Simplified format is the most commonly used letter format.

6.  An important guideline for visuals is 

    a.  include as much information as possible on each visual.

    b.  speak loudly when you use a visual aid.

    c.  face the screen when talking about the visual.

    d.  try to arrange to have a darkened room when possible.

7.  In a letter of refusal, the refusal should be given

    a.  at the beginning of the first paragraph.

    b. buried in the final paragraph.

    c.   at the beginning of the second paragraph.

    d.  buried in the second paragraph.

8.  Which of the following is not a type of letter report?

    a.  progress report

    b.  recommendation report

    c.  positive adjustment report

    d.  external proposals